'Recovery through discovery'


​“I can’t believe the difference in me in just a few weeks since coming to Branches, A few months ago I could not go out the house, your service has made it feel so easy for me!”

Branches Service User

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Branches was set up by Telford After care Team in early 2017 with funding from the Telford and Wrekin Clinical Commissioning Group and Telford and Wrekin Council. Branches aims to improve the mental well-being of its service users by providing a variety of peer-led support activities to reduce the social isolation of the service users and their families. Branches operates an open access service to both service users and their carers providing an immediate access point to receive both support and advice.​

To compliment the drop-in service Branches also provides a more formal listening service run and facilitated by qualified staff. The listening service is accesible to those who are experiencing situational based mental anguish or acute stress, a recent bereavment, financial difficulties or a relationship breakdown.

As part of the daily programme of activities Branches also provides a full range of mutual aid groups at locations throughout Telford, these include, Anxiety and Depression Group, Personality Disorder Group, Family and Carers Group, Grief and Loss Group and a Dual-Diagnosis Group. Service users also have access to a range of activity based groups at Strickland House including weekly walking groups, arts and crafts groups, a singing group and gardening activities.

​As well as its main base at Strickland House Branches operates from a number of other locations throughout Telford at various times during the week, these include the Park Lane Centre, Woodside; Dawley Christian Centre, Dawley; The STEP Centre, Priorslee; The Hub, Donnington and The CHEC Centre, Madeley. ​​

“Thank you for having me as a volunteer, It is an honour to help out such an inspirational, proactive, ded​​​​icated team”​

Branches Volunteer, 2017